About this role
Are you looking for an exciting opportunity in the banking sector? A reputable financial institution is seeking a skilled Card Operations Officer to support the efficient management of card services and payment operations in Nairobi.
This role is ideal for professionals with experience in card operations, transaction processing, reconciliation, and payment systems who are looking to advance their careers in financial services.
Job Overview
The Card Operations Officer will play a key role in ensuring the smooth and compliant execution of card-related processes throughout the card lifecycle. This includes card issuance, transaction processing, reconciliation, settlement, reporting, and exception management.
The successful candidate will help maintain operational efficiency, financial accuracy, and compliance with internal banking policies as well as Visa and Mastercard regulations.
Job Type
Full-Time
Location
Nairobi, Kenya
Industry
Banking and Financial Services
Key Responsibilities
The selected candidate will be responsible for:
Managing card operations throughout the entire card lifecycle.
Supporting card issuance, authorization, clearing, and settlement processes.
Performing timely reconciliations to ensure financial accuracy.
Investigating and resolving transaction discrepancies and operational exceptions.
Monitoring and managing suspense accounts.
Ensuring compliance with Visa and Mastercard operational requirements.
Preparing accurate operational and financial reports.
Maintaining data integrity across card management and banking systems.
Collaborating with internal teams to improve operational efficiency.
Educational Requirements
Applicants should possess:
A Bachelor's Degree or equivalent qualification.
A background in:
Business Administration
Commerce
Economics
Finance
Accounting
Related business disciplines
Experience Requirements
Candidates should have:
Between 2 and 3 years of relevant experience.
At least 2 years of practical experience in card operations.
Strong understanding of:
Card issuance processes
Transaction authorization
Clearing and settlement procedures
Payment card operations
Required Technical Skills
Successful candidates should demonstrate:
Card Operations Knowledge
Understanding of the complete card operations lifecycle.
Knowledge of Visa and Mastercard scheme regulations.
Experience with transaction monitoring and settlement processes.
Financial Operations Skills
Reconciliation management.
Suspense account administration.
Financial reporting and analysis.
Systems and Technology
Familiarity with card management platforms.
Experience using core banking systems.
Strong Microsoft Excel skills.
Ability to use reporting and data analysis tools.
Desired Competencies
Behavioral Competencies
Practical problem-solving ability.
Effective communication skills.
Strong documentation and record-keeping practices.
Ability to build professional relationships.
Data interpretation skills.
Focus on quality and productivity.
Technical Competencies
Analytical thinking.
Attention to detail.
Problem-solving capabilities.
Written and verbal communication skills.
Accuracy in financial operations.
Why Consider This Opportunity?
This position offers an excellent opportunity to work within a dynamic banking environment while developing expertise in payment systems, card operations, reconciliation, and financial reporting.
Professionals with a passion for operational excellence and financial accuracy will find this role both rewarding and career-enhancing.
How to Apply
Interested candidates who meet the qualifications and experience requirements should submit their applications according to the employer's recruitment guidelines before the application deadline.
Application Deadline
18 July 2026
