About this role
A growing organization is seeking a skilled and versatile IT Support & Digital Marketing Professional to join its team in Lagos. This hybrid, full-time opportunity is ideal for candidates who can combine technical IT expertise with digital marketing knowledge to support business growth and operational efficiency.
The successful candidate will be responsible for managing website performance, implementing SEO strategies, creating engaging content, providing customer support, and delivering day-to-day IT assistance.
Job Overview
Position: IT Support & Digital Marketing Officer
Job Type: Full-Time
Work Arrangement: Hybrid
Location: Ebute Metta, Lagos, Nigeria
Salary Range: ₦200,000 – ₦300,000 per month
Experience Required: Minimum 2 Years
Education: BA/BSc/HND, OND, NCE, or equivalent qualification
About the Role
This position offers a unique opportunity to work across both technology and digital marketing functions. The ideal candidate will help maintain the organization's digital presence while ensuring smooth IT operations and excellent customer support.
Applicants should possess strong technical troubleshooting skills, digital marketing experience, and a customer-focused approach.
Key Responsibilities
Digital Marketing and Content Creation
Develop and publish engaging digital content across various platforms.
Support marketing campaigns that increase brand awareness and customer engagement.
Create content that aligns with business goals and audience interests.
Assist in implementing digital communication strategies.
Search Engine Optimization (SEO)
Optimize website content for improved search engine visibility.
Conduct keyword research and SEO performance analysis.
Implement on-page SEO best practices.
Monitor website rankings and recommend improvements.
Website Maintenance
Maintain and update company websites.
Ensure website functionality, performance, and user experience remain optimized.
Troubleshoot website issues and coordinate fixes when necessary.
Support content updates and website improvements.
IT Support Services
Provide technical support to staff and customers.
Diagnose and resolve hardware, software, and connectivity issues.
Assist with system maintenance and technology-related tasks.
Support smooth day-to-day IT operations.
Customer Support
Respond to customer inquiries and technical concerns professionally.
Provide guidance and assistance regarding products, services, and digital platforms.
Ensure customer issues are resolved promptly and effectively.
Maintain a positive customer experience across all interactions.
Educational Requirements
Candidates should possess one of the following qualifications:
Bachelor's Degree (BA/BSc)
Higher National Diploma (HND)
Ordinary National Diploma (OND)
National Certificate in Education (NCE)
Related professional qualification
Experience Requirements
Applicants should have:
A minimum of 2 years of relevant experience.
Practical experience in IT support and troubleshooting.
Experience in digital marketing and content creation.
Knowledge of SEO principles and website management.
Required Skills and Competencies
Technical Skills
IT support and troubleshooting.
Website administration and maintenance.
Basic networking and system support.
Knowledge of content management systems (CMS).
Digital Marketing Skills
Search Engine Optimization (SEO).
Content creation and publishing.
Digital campaign support.
Website content management.
Customer Service Skills
Strong communication abilities.
Customer support and problem resolution.
Relationship management skills.
Professional and customer-focused approach.
Personal Attributes
Successful candidates should demonstrate:
Strong organizational skills.
Attention to detail.
Ability to multitask effectively.
Problem-solving mindset.
Ability to work independently and collaboratively.
Adaptability in a fast-paced environment.
Location Requirement
Applicants must reside within or near:
Ebute Metta
Yaba
Surrounding areas of Lagos
Candidates living close to the work location will be strongly preferred due to operational requirements.
Salary and Benefits
Monthly Salary
₦200,000 – ₦300,000 per month
Compensation will be based on qualifications, experience, and overall suitability for the role.
Why Apply for This Role?
This opportunity offers exposure to both information technology and digital marketing functions, making it ideal for professionals seeking a diverse and growth-oriented career path. You will gain hands-on experience in website management, SEO, customer engagement, content development, and technical support while contributing to business success.
Professionals interested in building expertise across digital operations and technology support will find this role highly rewarding.
How to Apply
Interested candidates who meet the requirements are encouraged to submit their applications. Highlight your experience in IT support, SEO, content creation, website management, and customer service to strengthen your application.
Application Deadline
14 July 2026
