About this role
An exciting Technical Intern opportunity is available in Kilifi for motivated graduates and diploma holders looking to build practical experience in telecommunications, network installations, and technical support services.
This contract-based internship offers valuable exposure to field operations, customer support, equipment installation, and network maintenance while working alongside experienced technical professionals.
Job Overview
Position: Technical Intern
Location: Kilifi, Kisii, Malindi, Mpeketoni, Kakamega, Nanyuki, Kenya
Employment Type: Contract Internship
Industry: Engineering & Technical Services
Position Summary
The Technical Intern will support installation projects, equipment commissioning, customer support activities, and technical operations focused on SME and Enterprise clients.
The role provides an excellent opportunity for aspiring technical professionals to develop hands-on industry experience, strengthen problem-solving skills, and gain exposure to modern telecommunications and internet service technologies.
Key Responsibilities
Technical Installations and Support
Assist with SME and Enterprise customer installations.
Support maintenance and repair activities for technical equipment.
Help ensure installation projects are completed efficiently and according to quality standards.
Participate in equipment testing and commissioning after installation.
Customer Service and Technical Assistance
Provide technical support to customers when required.
Assist in resolving installation and service-related issues.
Support customer satisfaction initiatives through professional service delivery.
Communicate installation progress and project updates to relevant stakeholders.
Project Coordination
Manage installation requests and assigned technical tasks.
Coordinate activities between customers, contractors, and technical teams.
Support project planning and implementation activities.
Ensure work is completed within agreed timelines.
Equipment Recovery and Maintenance
Assist with equipment recovery and inventory management activities.
Support preventative maintenance and troubleshooting processes.
Help maintain accurate records of technical operations and equipment status.
Safety and Compliance
Follow all company safety procedures and operational guidelines.
Ensure compliance with technical standards and installation protocols.
Support quality assurance processes during installation and maintenance activities.
Promote safe working practices in the field and office environments.
Emergency Technical Support
Provide support during emergency technical incidents when required.
Assist in troubleshooting network and equipment issues.
Contribute to minimizing service disruptions and downtime.
Minimum Requirements
Educational Qualifications
Diploma or Bachelor's Degree in:
Telecommunications
Electrical Engineering
Information Technology (IT)
Computer Engineering
Related Technical Disciplines
Experience
At least 6 months of ISP (Internet Service Provider) field installation experience
Additional Requirements
Valid driving license
Willingness to work in field-based technical environments
Required Skills and Competencies
Technical Skills
Telecommunications systems knowledge
Network installation and maintenance
Equipment testing and commissioning
Technical troubleshooting and fault diagnosis
ISP field operations experience
Computer Skills
Proficiency in Microsoft Office applications
Ability to prepare reports and maintain technical records
Familiarity with technical documentation processes
Professional Skills
Strong communication abilities
Excellent problem-solving skills
Customer service orientation
Project coordination capabilities
Attention to detail and organizational skills
Personal Attributes
Self-motivated and eager to learn
Ability to work independently and within a team
Positive and professional attitude
Strong interpersonal skills
Adaptability and willingness to work in dynamic environments
Why Apply for This Technical Internship?
This internship provides an excellent opportunity for graduates and diploma holders to gain practical industry experience in telecommunications and technical operations.
Successful candidates will have the opportunity to work on real-world installation projects, develop valuable technical skills, gain customer-facing experience, and build a strong foundation for a future career in engineering, telecommunications, or information technology.
Application Deadline
17 July 2026
