About this role
A rewarding opportunity is available for an organized and detail-oriented Unit Administrator to join a healthcare facility in Gauteng. This full-time role is ideal for an administrative professional with experience in healthcare operations, patient administration, customer service, and financial processes.
The successful candidate will play a key role in ensuring the smooth administration of daily unit operations while supporting patients, healthcare professionals, and internal departments through efficient and accurate administrative services.
Job Overview
Position: Unit Administrator
Location: Gauteng, South Africa
Employment Type: Full-Time
Industry: Medical & Healthcare Administration
Position Summary
The Unit Administrator will be responsible for managing patient administration, supporting financial and payroll processes, coordinating unit records, and ensuring compliance with organizational policies and procedures.
This role requires strong organizational skills, excellent communication abilities, and a commitment to delivering high-quality administrative support in a fast-paced healthcare environment.
Key Responsibilities
Patient Administration
Manage patient registration and administrative records.
Ensure patient information is accurately captured and maintained.
Process admissions, confirmations, and related documentation.
Maintain confidentiality of patient information at all times.
Ensure all administrative tasks are completed according to company procedures and deadlines.
Financial Administration
Support daily billing and payment processes.
Assist with patient account administration and confirmations.
Ensure compliance with financial procedures and operational controls.
Help monitor stock-related administration and reporting.
Maintain accurate financial records and documentation.
Human Resources and Payroll Support
Assist with daily HR and payroll-related administrative processes.
Maintain employee records and supporting documentation.
Ensure compliance with organizational policies and procedures.
Coordinate administrative requirements related to staff management.
Support communication between management and employees.
General Unit Administration
Coordinate and manage day-to-day administrative activities.
Maintain organized filing systems and documentation.
Prepare reports and administrative records when required.
Monitor deadlines and ensure timely completion of administrative tasks.
Support operational efficiency within the healthcare unit.
Customer Service and Stakeholder Communication
Deliver professional customer service to patients and visitors.
Maintain effective communication with internal departments and stakeholders.
Respond to administrative queries promptly and professionally.
Support positive relationships between healthcare teams and patients.
Contribute to a high standard of service delivery.
Training and Continuous Improvement
Support administrative process training within the unit.
Stay updated on policies, procedures, and administrative requirements.
Share relevant knowledge with team members when required.
Contribute to continuous improvement initiatives and best practices.
Minimum Requirements
Educational Requirements
Grade 12 (Matric) or equivalent qualification.
Demonstrated literacy and numeracy skills.
Experience
Minimum of 2 years' experience in an administrative or similar role.
Previous experience within a healthcare environment will be advantageous.
Experience handling financial, patient, or office administration is beneficial.
Required Skills and Competencies
Administrative Skills
Patient administration
Record management
Data capturing and reporting
Document control
Office administration
Financial Administration Skills
Billing processes
Account administration
Stock administration
Financial recordkeeping
Compliance with financial procedures
Technical Skills
Microsoft Office Suite (Word, Excel, Outlook)
Data management systems
Administrative software applications
General computer literacy
Interpersonal Skills
Excellent communication skills
Strong customer service orientation
Relationship-building abilities
Team collaboration
Professional stakeholder engagement
Personal Attributes
Highly organized and detail-oriented
Strong work ethic and reliability
Energetic and proactive approach
Ethical and trustworthy
Ability to work under pressure
Commitment to high-quality work standards
Why Apply for This Unit Administrator Position?
This role offers an opportunity to build a rewarding career within the healthcare sector while contributing to efficient patient services and operational excellence.
Successful candidates will gain valuable experience in healthcare administration, financial processes, customer service, and organizational operations while working in a professional and supportive environment.
Application Deadline
18 July 2026
