Retail Sales Executive

Frank Management Consult Ltd, an international management consulting agency, is looking for an energetic Retail Sales Executive to join its Nairobi office. This role will focus on expanding the client base and driving sales within the retail sector, aligning with the company’s goal of enhancing performance for major corporations. It sits squarely in the Sales & Business Development field and offers a chance to thrive in a fast‑paced, client‑focused environment.

Why Join CareerLink Africa

Partnering with CareerLink Africa gives you access to a continent‑wide network of top talent and leading employers. By joining this role, you’ll benefit from a platform that connects professionals across Kenya, Nigeria, Ghana, South Africa and beyond, helping you stay visible to the right opportunities while enjoying streamlined application tracking.

What You'll Do

In this position you will be responsible for a wide range of sales and business development activities that drive growth for the branch.

• Proactively seek out and secure new clientele by conducting field sales and business development initiatives.
• Cultivate and sustain strong relationships with both existing and potential customers to increase revenue.
• Market new product offerings and raise awareness of the firm’s services among target audiences.
• Recruit and integrate new customers within the designated branch territory.
• Implement marketing activities such as staff engagement events, garage programmes, in‑store promotions, trade exhibitions, and product launches.
• Perform regular visits to client locations to assess needs and propose suitable sales solutions.
• Respond swiftly to customer queries, delivering high‑quality service and support.
• Assist the branch’s retail team in meeting sales objectives and acquiring new accounts.
• Forge strategic partnerships with local businesses to improve market reach.
• Achieve and surpass assigned sales targets to enhance branch profitability.
• Suggest innovative ideas to boost sales performance and improve the customer experience.
• Roll out branch‑specific marketing campaigns and promotional events.
• Prepare and follow weekly and monthly sales plans.
• Keep precise records of customers and sales activities using the company’s Zendesk Sell CRM system.
• Gather market intelligence by tracking competitor actions, customer trends, and new opportunities, and produce actionable reports.

What We're Looking For

The ideal candidate will bring a blend of education, experience, and personal drive to excel in this role.

• Holds a bachelor’s degree or diploma in sales, marketing, business administration, or a related discipline.
• Possesses one to two years of demonstrable experience in sales, business development, or account management.
• Demonstrates strong negotiation, presentation, and relationship‑building capabilities.
• Communicates clearly and interacts effectively with diverse stakeholders.
• Is self‑motivated, goal‑oriented, and capable of working independently.
• Is proficient in using CRM platforms and the Microsoft Office suite.

If you meet these qualifications and are eager to contribute to a high‑performing team, apply now through CareerLink Africa.